Orders & Payment

  We are aware that a fraudulent Space NK website is appearing on some social channels and through online adverts. Please be aware that www.spacenk.com is the only genuine and legitimate website.  ...

Sign up for a Space NK account Great, you can sign up here! Trouble logging into My Account If you receive an error message saying "Sorry, this does not match our records. Check your spelling and t...

Global-e offers you the ability to place your order and pay using your local currency, local payment methods and delivery services that will ensure a seamless shopping experience. Delivery times by...

Found a problem with your order? Unfortunately, you cannot change your order, but you may be able to cancel it. Once your order has been created, please visit your order history page. If you see th...

To redeem your gift card online, enter your 20-digit gift card number in the Payment & Summary section at checkout. Follow the steps below to redeem your gift card. Enter the 20-digit gift card num...

We accept all major credit and debit cards. Below is a list of the payment methods we accept, along with the currency accepted for each method. Klarna's Pay in 3 / Pay in 30 days are unregulated c...

What is Klarna? Klarna provides payment services to more than 90,000 online stores. Over 60 millions shoppers worldwide have trusted Klarna to securely handle their payments. Klarna takes the sting...

What is Afterpay? Afterpay is a new payment option for our US customers to select at Checkout to pay in 4 easy instalments. Afterpay offers a transparent solution for shoppers with no credit checks...

We're sorry you are having issues placing an order on our website. Please have a look at our common error messages below and what you can do. Please note the most compatible browser to place your o...

We do offer gift wrapping at SpaceNK. Your gift will be packaged up in our luxury signature SpaceNK box, we'll ensure the price is removed from both the products and the receipt.  Individual item O...

How can I enquire about your Corporate Gifting?  Click here to enquire about this service and review the T&Cs, and we will be in touch.  Am I eligible for Corporate Gifting?  To be eligible on the ...

Missing item We're sorry you're missing an item in your order. If the item is on your invoice and you've already paid for it, please get in touch with our team as soon as possible so we can look in...

Not all of our products are available for international delivery. Some items cannot be shipped internationally due to legislation that prohibits the transportation of goods that may be considered h...

During sale or promotional periods, all delivery methods can take longer than the estimated time frame. Any samples or gift with purchases selected for your order are subject to availability. If an...