Found a problem with your order? Unfortunately, you cannot change your order, but you may be able to cancel it.
Once your order has been created, please visit your order history page. If you see the "Cancel Order" option under the order summary, you still have time to cancel your order.
If the "Cancel Order" option is not available, unfortunately it is too late for you or our customer service to cancel your order.
In that case, please return the unwanted order to our Distribution Center using this link https://www.royalmail.com/track-my-return#/details/2324
Alternatively you can refuse the delivery and it will be returned to our Distribution Center, you will then be refunded once the goods are received at our depot.
Our team strives to select and package your beauty products as quickly as possible. We apologize for any inconvenience caused.
Please note that if you placed your order as a guest, this option is not available.
If you wish to return your order, please click here to view our returns page.