• Express Click and Collect

    We have some exciting news!  We have now launched a new Express Click and Collect Service!  Place your order Monday-Saturday between 11am-4pm and you can collect your order from your local store wi...

  • COVID-19 Click and Collect Update

    Following the most recent government announcement, as of 5th November, our stores will be closed. However, our Standard and new Express Click and Collect Kerbside collection, as well as our 2-Hour ...

  • Kerbside Collection

    We are now offering a kerbside collection service in our select reopened stores. How it works: When you place your order, select Click and Collect as your delivery option. You will receive an em...

  • 2-Hour Delivery

    Order between 11am-4pm Monday to Saturday and receive your beauty favourites within 2 hours using our NEW same day service.  How it works  Our NEW 2-hour delivery service allows you to place an ord...

  • DHL FAQs

    Can DHL deliver to PO boxes?  Unfortunately, DHL cannot deliver to PO boxes.  I am not going to be in to accept my order, what can I do?  You will receive a tracking link from DHL, where you can re...

  • DHL Deliveries

    We are pleased to say that we now use DHL for all orders going to the United States, China, the EU and Rest of the World!  Once you are satisfied with your order and clicked on 'Checkout Securely',...

  • COVID-19: Delivery Information

    The onset of the coronavirus pandemic has touched us all and we are fully committed to supporting our teams, employees and customers as we all navigate through this uncertainty.  We remain committe...

  • Tracking Delivery

    To track your order, please click the 'Track Order' link on the dispatch email. Please note tracking information can take up to 24 hours to update. You can also track your order by clicking here. ...

  • Where do you deliver?

    European Delivery  We offer delivery to any valid European address.  International Delivery  We offer delivery to any valid international address*. Please be aware that deliveries outside of the UK...

  • What happens if I'm not in for delivery?

    All orders require a signature upon delivery however, if you're not in for delivery our delivery partner will usually leave a card confirming they have left your order with a neighbour or left it i...