Once you have placed your order online, you will receive a confirmation email within 1 hour of placing the order. It will provide confirmation of the following:
- Delivery Address
- Billing Address
- Payment Method
- If your Ndulge Reward/Gift Card was applied to the order
- Summary of purchase
Once your order has been processed and on its way to you, you will receive the dispatch email.
This email will provide a tracking link and tracking reference number to follow the order up until delivery.
Please allow up to 24 hours for the tracking to update once the order has been dispatched.
Please note, that your dispatch and confirmation email may be redirected to your Junk/Spam inbox. We recommend double-checking all inboxes just in case.
By logging into your Online Shopping Account, you can check the status of the order and track the order. Click here to view your Order History.