What is Klarna?
Klarna provides payment services to more than 90,000 online stores. Over 60 millions shoppers worldwide have trusted Klarna to securely handle their payments.
Klarna takes the sting out of your shopping by allowing you to postpone your payment by 30 days.
Am I eligible?
To pay later you must be 18 years of age or over. To maximise your chances, double-check your details - name, billing address, phone number, date of birth - are accurate. Klarna will run a soft-search assessment which will not affect your credit rating
You are also eligible to select Pay Later if you have either a German, Dutch, Austrian or Finish bank account and residential address. You must be shopping in Euros and over 18 if you are shopping from these destinations.
Pay Later in 3
Select ‘Pay Later In 3’ at checkout and your order will be sliced into 3 equal instalments. The first payment is collected when the order is shipped. The remaining two payments will be automatically collected in 30 and 60 days with no fees. This options is only available for UK customers.
Pay 30 Days Later
Select ‘Pay Later’ at the checkout. No passwords required. Pay 30 days later. Klarna will send you an email to remind you when your payment is due.
I've cancelled my order - when will I receive my refund?
If you've cancelled your order, then we won't have taken any money for your order. We only take the money for an order once it's been dispatched. You'll receive an updated version of your Klarna invoice within 24 hours of the order being cancelled.
I've returned my order - when will I receive my refund?
If you've returned some or part of your order back to us, Klarna will issue you with a new statement as soon as we processes your return. If you have not paid the statement yet, then the refund will reduce the statement or cancel it completely.
If you have any questions about your Klarna account, please contact Klarna Customer Service.
I've paid with Klarna - can I return my order to a store?
Please note that orders paid for with Klarna cannot be returned to a store for a refund or exchange. If you would like to return your order back to us Click Here to create a prepaid returns label.