We recently upgraded our Distribution Centre systems and are continuing to work through a backlog of orders created during the transition.
Our teams are making good progress and are currently prioritising outstanding orders placed between mid and late May.
If you're still waiting for your order, please be assured that it remains safely in our system and is being processed by our warehouse team.
We know how important it is to receive your order promptly, and we're working hard to get all outstanding orders dispatched as quickly as possible.
As soon as your order is on its way, you'll receive a dispatch confirmation email with tracking details.
We're sorry for the delay and truly appreciate your patience and understanding.