If you're having trouble redeeming a promotion code, here are a few things to check:
- Make sure the item or brand in your basket is not part of the exclusions.
- Ensure you are logged into your Space NK account.
- Verify that the code has been entered correctly, without extra spaces or errors.
- Check that the promotion is still valid and has not expired.
If you continue to experience issues, please contact customer service for further assistance here.