When your order is on its way to you, you will receive a dispatch email that will include a tracking reference number and tracking link.
Sometimes, your dispatch email can be redirected to your junk/spam inbox, so please check all inboxes just in case.
Alternatively, you can track your order, by logging into your shopping account click on View Order. Click on 'Track Order' found below your order number and it will take you to the courier tracking. Please note tracking information can take up to 24 hours to update.
You can also track your order by clicking here. Please enter your Order Number, email address and billing address postcode.
- Due to high demand and courier delays, orders may take longer than usual. Please allow slightly longer for your order to be delivered. Your tracking link will provide you with the latest information.
Shopping outside the UK
In light of the pandemic, customs across the world are facing delays, so we kindly ask our customers to allow extra time to receive their orders. However, if there has been no update on your tracking in few days (Monday-Friday excluding National Holidays), you can contact Customer Services.