If you are not in when the courier attempts delivery, they will leave a calling card and update your tracking link to state that they attempted delivery. They will attempt another delivery on another day to your address. The date of the re-delivery will be confirmed on your tracking link.
If they have attempted another delivery and was unsuccessful, your order will be returned back to us.
COVID-19 UPDATE: Our courier is no longer asking recipients to sign for items delivered on or after Saturday 14 March 2020. Please click here to find out more.