If your tracking details haven’t been updated for a while, and your order should have arrived by now, please contact Customer Services. We will able to assist in locating your parcel or contacting our courier service if your parcel appears to have gotten lost somewhere along the way.
Articles in this section
- My Royal Mail Tracking number is not recognised, what do I do?
- What delivery options do Space NK offer?
- Can I change the delivery address?
- Can I track the delivery of my order?
- Why can’t I select perfumes, aerosols or NARS?
- How does your UK Next Day Delivery Work?
- Where can you deliver in Europe?
- Where can you deliver Internationally?
- Can I have my order delivered to a BFPO or PO BOX address?
- What should I do if my order hasn’t been delivered yet?