Not to worry. If you no longer want the items, then we can process a refund for you. If you would like to keep your order then we can resend the parcel to any address- just not PO Boxes. It’s best to deliver it to an address where someone will be in to sign for it. Just contact Customer Services with your order number and let us know how we can assist you.
Articles in this section
- My Royal Mail Tracking number is not recognised, what do I do?
- What delivery options do Space NK offer?
- Can I change the delivery address?
- Can I track the delivery of my order?
- Why can’t I select perfumes, aerosols or NARS?
- How does your UK Next Day Delivery Work?
- Where can you deliver in Europe?
- Where can you deliver Internationally?
- Can I have my order delivered to a BFPO or PO BOX address?
- What should I do if my order hasn’t been delivered yet?