The E-Gift Card is not a cheque guarantee, credit or charge card.
E-Gift Cards cannot currently be purchased in any UK Space NK stores, or online, they are issued over email at Space NK’s discretion via the Customer Services Team.
E-Gift Cards are redeemable in Space NK UK stores and online at uk.spacenk.com. Currently, Euro (€) e-Gift Cards are not in circulation.
A maximum of 1 e-Gift Card can be used per transaction.
E-Gift Cards cannot be used to purchase Gift Cards or Vouchers.
E-Gift Cards cannot be refunded.
E-Gift Cards cannot be exchanged for cash.
E-Gift Cards can be used for most purchases, although at certain times exclusions may apply and Space NK reserve the right to amend these at any time.
E-Gift Cards cannot be “topped-up” (this means you cannot add more money to an existing e-Gift Card balance).
N.dulge members will not currently earn points on their N.dulge card when they are issued with an e-Gift Card. N.dulge members will not earn points on their N.dulge card when they redeem an e-Gift Card.
E-Gift Cards expiry may vary; any e-Gift Card expiry will be detailed in the E-Gift Card email the customer receives. Any remaining balance left on the card after the stated expiry date will be removed and the e-card will become invalid and no longer available for use. They cannot be reissued after expiry, nor can the expiry be extended. Please treat your e-Gift Card like cash while it has an outstanding/existing balance.
In cases where your e-Gift Card is misplaced/deleted, Space NK is unable to replace or reimburse the remaining balance on a card, unless it has been registered with us online. Space NK will only replace the balance remaining on the e-card account at the time of reporting the card as inaccessible. Space NK cannot be held responsible for any balance lost on a e-Gift Card as a result of theft or fraud. Space NK cannot be held responsible for the unauthorised use of your card where the e-card number and/or PIN have become known to another party. Replacement e- gift cards will be emailed to your registered email address only.
Where a product purchased with a e-Gift Card is subsequently returned, supported with the transaction receipt, the full price shown will be refunded onto a new e-Gift Card, however, if a receipt isn’t presented, the amount refunded onto the e-Gift Card will be at the current value of the product at the time of the return. If a refund is made for any purchase using a e-Gift Card combined with another method of payment, any refund amount owing will be credited to a new e-Gift Card in the first instance, and if the total to be refunded is more than originally paid using the e-Gift Card, any outstanding balance will be refunded by the original payment method (debit/credit card or cash).
Customers must be present when they present their e-Gift Card in order to make purchases in-store.
Space NK reserves the right to refuse to accept an e-Gift Card which it deems to have been tampered with, duplicated, damaged or which is otherwise suspected of being potentially fraudulent.
Space NK reserves the right to update and change the terms and conditions of our Space NK e-Gift Cards at any time. This does not affect your legal rights. Use of your Space NK e-Gift Card constitutes acceptance of our Terms and Conditions. Your Space NK e-Gift Card is the property of Space NK who maintains the right to cancel the card in situations where it is deemed necessary.
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.
E-Gift Cards are issued by Space NK Limited. Registered office: 5th Floor, Shropshire House, 11 - 20 Capper Street, London, WC1E 6JA, Registered number: 2773985 (England and Wales).