UK DELIVERY TERMS
- * Standard delivery service is available for all addresses within the UK and Channel Islands.
- **Next Day, Next Day Plus and Saturday Morning Delivery is available for all UK Mainland addresses, excluding the Scottish Highlands and other parts of Scotland. In the event of adverse weather conditions there may be some delays to the delivery of your order.
- During Sale periods and promotional offers delivery may take longer.
- Please note that working days exclude Saturdays, Sundays and Bank Holidays.
- Signature is required on delivery of all parcels for security reasons. If you know you won't be at home during normal office hours, please provide an alternative delivery address where someone will be available to sign for your parcel. As all our parcels require a signature upon delivery, we are unable to deliver to PO Box addresses.
EUROPEAN & REST OF WORLD DELIVERY TERMS
- Space NK will not deliver to PO Box addresses.
- Some items cannot be shipped overseas due to legislation that prohibits the transport of good that can be considered dangerous. These will include all our aerosols, fragrances and nail varnishes. For more information and a full list, please visit the Royal Mail website. Due to selling regulations NARS cosmetics cannot be shipped outside the UK.
- Please be aware that deliveries outside of the UK may be subject to customs, regulatory or legal restrictions. To comply with local legislation, you or the shipping recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply to all products purchased from SpaceNK.apothecary. We are unable to offer any assistance or advice if either issue arises.
- International parcels are sent via Royal Mail International Signed For, and cannot exceed 2kg. Please ensure that there will be somebody available at the delivery address who will be able to provide a signature for your parcel.
- Free European and Rest of World delivery offer is only available on the uk.spacenk.com site, not the US site. Space NK reserve the right to withdraw this offer at any time
Orders to one address may be delivered in one or more deliveries. If you have specified delivery to more than one address when placing your order, please note there's a separate charge for each destination address. Any delivery timescales are indicative only. For UK delivery via courier, the courier company may take a photograph of your front door, on your property, as proof of delivery.
If you'd like to send your order as a gift, you can choose to have it gift wrapped at the delivery options stage of the ordering process. You'll then be offered the opportunity to add a gift note with a personal message. If you select the gift wrap option, those items which are not already gift boxed will be presented in our signature gift packaging.
You may select complimentary samples with every order placed. If there is a particular product you’d like to try, call our Customer Services team and we will do our best to help. Offer available while stocks last. Space NK reserves the right to substitute samples or withdraw this offer at any time.
Subject to security checks, your order maybe delayed. We apologise in advance for any inconvenience this may cause.